Privacy policy

Privacy policy：

I. Collection and Use of Personal Information

When you use the services of www.xxooeshop.com. Mall, we may request personal information from you. Shenzhen Xigu Technology Co., Ltd. Mall will handle this information according to this privacy policy. You are not required to provide us with the personal information we request, but in many cases, if you choose not to provide it, we will not be able to offer you our products or services, nor respond to any issues you might encounter.

II. What Personal Information We Collect

When you create an account, purchase products, download software updates, or contact us, we may collect various types of information, including your name, mailing address, phone number, email address, and contact preferences.

III. How We Use Your Personal Information

We will use your personal information to keep you updated on new product releases, software updates, and promotional events. If you do not wish to be included on our mailing list, you can opt-out at any time by updating your preference settings.

We may use your personal information (e.g., email address or phone number) to verify your identity.

We also may use personal information to send important notifications, such as information about orders you've made. Because these communications are essential to the transaction between you and the mall, you cannot opt out of receiving them.

We may use personal information for internal purposes such as auditing, data analysis, and research to improve Shenzhen Xigu Technology Co., Ltd. Mall's products, services, and communications with customers.

Our system integrates multiple SDKs, such as cn.jpush.android (JPush), com.huawei.hms (Huawei Push), com.alipay (Alipay, Ali Ride Code, Ali Sesame Credit Verification), and com.tencent.bugly (Tencent Bugly), to deliver system messages and notifications.

IV. Collection and Use of Non-Personal Information

We also collect data that does not directly identify any particular individual. We may collect, use, transfer, and disclose non-personal information for any purpose. Below are examples of the types of non-personal information we may collect and how we use it.

We collect information such as occupation, language, postal code, area code, unique device identifier, referral URL, location, and the time zone where you use our products. This helps us understand customer behavior and improve our products, services, and advertising.

We collect information about customer activities on our website. We aggregate such information to help us provide more useful information to our customers, understanding which parts of our website, products, and services are of most interest. In this privacy policy, aggregated data is considered non-personal information.

We may collect detailed information about how you use our services, including search queries. This information may be used to improve the results of our services, making them more relevant.

V. Cookies and Other Technologies

The Shenzhen Xigu Technology Co., Ltd. Mall and emails and advertisements may use cookies and other technologies like pixel tags and web beacons. These technologies help us better understand user behavior, telling us which parts of our website people have visited, and measure the effectiveness of advertisements and web searches for improvement. We consider information collected through cookies and other technologies to be non-personal information.

VI. No Sale of Personal Information

Shenzhen Xigu Technology Co., Ltd. Mall commits to not selling your personal information to any third party. We respect your privacy rights and comply with all applicable privacy laws and regulations.

VII. Privacy Concerns

If you have any questions or concerns about Shenzhen Xigu Technology Co., Ltd. Mall's privacy policy or data handling practices, or if you wish to lodge a complaint regarding potential violations of local privacy laws, please contact us. You can always reach out to us by calling the Shenzhen Xigu Technology Co., Ltd. Mall support phone number.

VIII. Updates to Privacy Policy

Shenzhen Xigu Technology Co., Ltd. Mall may update its privacy policy at any time. If we make significant changes to the privacy policy, we will post a notice and the updated privacy policy on our website.

IX. Permissions Explanation

<android.permission.WRITE_EXTERNAL_STORAGE> allows access to the user's SD card files, used with user consent for updating profile pictures in the personal center and consulting customer service about product information before purchasing.

<android.permission.CAMERA> grants camera permissions, used with user consent for updating profile pictures in the personal center, consulting customer service about product information before purchasing, and scanning QR codes on the homepage to participate in promotional activities such as price cuts and group buying.

<android.permission.RECORD_AUDIO> grants recording permissions, used with user consent for sending voice messages to customer service when consulting about product information before purchasing.