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Shipping Policy

Shipping Policy

Thank you for choosing our products! To ensure you have a delightful shopping experience, here is our shipping and delivery policy:

 

Cross-border Delivery Time:

We pledge to pack and dispatch your order within 48 hours after receiving it.

Standard cross-border delivery usually arrives within 15 working days after placing your order. However, please note that delivery times might be extended due to factors beyond our control such as remote locations, holidays, weather conditions, etc. If you reside in a remote area, kindly contact us before placing your order to obtain a more precise delivery timeframe.

Please note that due to local laws and regulations, we do not ship to certain countries, including Albania, Algeria, Afghanistan, the United Arab Emirates, Yemen, Oman, Azerbaijan, Egypt, Palestine, Pakistan, Bahrain, Benin, Burkina Faso, Gambia, Djibouti, Kyrgyzstan, Guinea, Guinea Bissau, Gabon, Cameroon, Qatar, Comoros, Kuwait, Lebanon, Libya, Maldives, Malaysia, Mali, Mauritania, Bangladesh, Morocco, Mozambique, Niger, Nigeria, Sierra Leone, Senegal, Saudi Arabia, Sudan, Somalia, Tunisia, Türkiye, Brunei, Uganda, Syria, Iraq, Iran, Indonesia, Jordan, Chad, Turkmenistan Stan Islamic countries such as Kazakhstan, Uzbekistan, Suriname, Cote d'Ivoire, Guyana, Tajikistan, and Togo. We deeply apologize for any inconvenience caused.

 

Return Policy:

We offer a 7-day no-questions-asked return policy, commencing from the day you receive your product.

To qualify for a return, your item must be unused, undamaged, in its original packaging, with all accessories and instructions intact, ensuring it remains in a resalable condition.

Kindly contact us via email or our customer service hotline within 7 days of receiving your product to initiate the return process.

 

We are dedicated to providing superior customer service. Should you have any queries or require further assistance, please feel free to contact us at any time.

 

This policy is designed to clarify our shipping and return procedures, ensuring transparency and fairness for our valued customers. Your satisfaction is our utmost priority, and we strive to make every transaction smooth and hassle-free. Thank you for your support and trust in our products.